I didn't get my Free Spins or bonus

1. At first, you can see all bonuses or promotions by logging into your account and going to “My Account”.
   
2. Next, navigate to "Bonuses" to access a summary of all current promotions linked to your account.
   

• If you've received a notification about a bonus or free spins via email or SMS, but they aren't appearing on the slot, please try the following steps:
  1. Log out of your account and log back in multiple times, then reopen the slot.
  2. Clear your browser's cache and cookies, close the browser, reopen it, and then access the slot again.
  3. Try logging in from a different browser or device (such as a laptop, tablet, or phone) and reopen the slot.
  4. Use incognito mode on your browser and attempt to open the slot once more.
     
     

Please note that all offers are only valid for 24 hours.